This page was last modified on 28/08/2017.
We are aware that you have confidence in us. We therefore see it as our responsibility to protect your privacy. On this page we will let you know what data we collect when you use our website, why we collect this data and how we improve your user experience. This way you understand exactly how we work.
Detective agency Bayo respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.
What information do we collect?
Detective Bayo can process personal data about you, because you use the services of Detective Bayo, and / or because you provide it to Detective Bayo yourself when you fill in a contact form on the website (detective-bayo.eu). Detective Bayo can process the following personal data:
- Your first and last name
- Your address details
- Your phone number
- Your email address
When you send email or other messages to us, we may keep those messages. Sometimes we ask you for personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on secure servers of a third party.
Before disclosing anyone else’s personal information to us, you must obtain that person’s consent to both the disclosure and processing of that personal information in accordance with this policy.
Detective-bayo.eu uses Google Analytics to track how users use the website and how effective Detective Bayo ads are.
Google uses this information to track how our website is used, to provide reports on the detective-bayo.eu website, and to provide its advertisers with information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. Detective Bayo has no influence on this.
Detective Bayo has not given Google permission to use Analytics information obtained via detective-bayo.eu for other Google services.
This website does not keep the IP address during your visit. This is because we use the Anonymize IP function of Google Analytics to guarantee your privacy as well as possible. More information can be found here (https://support.google.com/analytics/answer/2763052?hl=en). We attach great importance to privacy and are therefore happy to take extra steps to protect you.
If you do not want Google Analytics to collect your data, you can always use the plugin that you can find at: https://support.google.com/analytics/answer/181881.
Why do we collect this data?
In addition, Detective Bayo can use your personal data in the context of executing a contract for services concluded or requested with you, usually consisting of services.
Who has access to your data?
Detective Bayo only provides your personal data to third parties if this is necessary for the execution of an agreement with you, or to comply with a legal obligation.
The Detective Bayo website uses a reliable SSL Certificate to make the use of the contact form as secure as possible.
Where are your data stored?
When you sign up for one of our services, we ask you to provide personal information. This data is used to perform the service. The data is stored on secure servers of a third party.
Detective Bayo takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.
How long do we keep your data?
We do not store and use your data longer than necessary. Then we delete all data we have from you. Or do we use your data anonymously, because we need certain data for internal analyzes and reports.
We adhere to certain periods, after which we delete your data. These are they:
- By default, recorded telephone conversations are deleted after 30 days unless we have a legal obligation to keep a conversation longer.
- By default, we delete received emails after 1 year unless we have a legal obligation to keep the message longer and if no agreement is concluded with you.
- We have to keep our administration with your invoice, payment and contract details for 7 years from the tax authorities. After that, we only use anonymous data for internal reports.
- For contracts concluded and services performed, we follow the filing obligation under the Private Investigator Act of 19 July 1991. This Act says: “The private investigator has a double filing obligation. For five years, he must keep the written agreement or the order register, as well as all final or interim (partial) reports.
What are your rights?
We offer all visitors to the website the opportunity to view, change or delete all personal information that has been provided to us unless it fell within the scope of a concluded agreement. If you want to change your data or if you want to get yourself out of our files, you can contact us at [email protected] Detective Bayo will respond to your request as soon as possible, but within four weeks.
Do you have any questions or complaints?
For questions or complaints about your data and the protection of your privacy, you can contact Detective Bayo. This can be done by mail ([email protected]) or by telephone (0472/22 64 04).
If you are not satisfied with how Detective Bayo deals with your privacy, you can contact the privacy authority (https://www.gegevenseschermingsautoriteit.be/).
We collect data for research in order to gain a better insight into our customers, so that we can tailor our services accordingly.
This website uses “cookies” (small text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website can be transferred to secure servers of detective agency Bayo or that of a third party. We use this information to keep track of how you use the website, to compile reports on website activity and to provide other services related to website activity and internet usage.
In order to further guarantee your privacy, detective-bayo.eu uses the function to deactivate cookies in Google Analytics as described via https://developers.google.com/analytics/devguides/collection/analyticsjs/cookies-user-id# disabling_cookies. As a result, the cookies that Google Analytics would normally place in your browser are not in use.
Turn off cookies?
Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some functions and services on our and other websites may not function properly if cookies are disabled in your browser.
- in Internet Explorer (version 10) you can block cookies using the available cookie processing settings by clicking on “Tools”, “Internet Options”, “Privacy” and then “Advanced”. More explanation via https://support.microsoft.com/nl-nl/help/17442/windows-internet-explorer-delete-manage-cookies.
- in Firefox (version 24) you can block all cookies by clicking on ‘Tools’, ‘Options’, ‘Privacy’, selecting ‘Use custom history settings’ from the drop-down menu and unchecking ‘Accept cookies from sites’ switch.
- in Chrome (version 29) you can block all cookies by going to the ‘Customize and manage’ menu and clicking ‘Settings’,’ Show advanced settings’ and ‘Content settings’ and then’ Block sites from keeping data ‘under the heading’ Cookies’. More explanation via https://support.google.com/chrome/answer/95647?hl=en.
Or do you want to completely delete cookies?
You can also manually delete your cookies from your browser, for example:
- in Internet Explorer (version 10) you have to manually delete the cookie files (instructions can be found at https://support.microsoft.com/nl-nl/help/17442/windows-internet-explorer-delete-manage-cookies ).
- in Firefox (version 24) you can delete cookies by clicking on ‘Tools’,’ Options’ and ‘Privacy’, then selecting ‘Use custom history settings’, clicking’ Show cookies’ and then ‘All cookies delete ‘. More explanation via https://support.mozilla.org/nl/kb/cookies-verwijderen-gegevens-wissen-websites-saved.
- in Chrome (version 29) you can delete all cookies by going to the ‘Customize and manage’ menu and clicking ‘Settings’,’ Show advanced settings’ and ‘Clear browser data’ and then ‘Cookies and other site and plugin data delete ‘before clicking’ Clear browser data ‘. More explanation via https://support.google.com/chrome/answer/95647?hl=en.
Does this statement always remain the same?
This privacy statement is tailored to the use of and the possibilities on this site. Any changes and / or changes to this site may lead to changes in this privacy statement. It is therefore advisable to regularly consult this privacy statement.